Self-Exclusion Policy
Promoting Responsible Use & Personal Well-Being
At Trippi, customer safety, mental health, and responsible decision-making are core priorities. We recognize that taking a break or completely restricting access to our store is sometimes the healthiest choice. Our Self-Exclusion program offers a voluntary, hassle-free way to permanently or temporarily restrict your account and access.
1 What Is Self-Exclusion?
Self-exclusion is a voluntary commitment that allows you to block yourself from placing orders on Trippi. Once activated, your account will be suspended, and associated email addresses, shipping profiles, and payment identifiers will be flagged to prevent new orders from being processed.
2 Exclusion Duration Options
You can choose the duration that best suits your current needs:
- Temporary Break: 30 Days, 60 Days, or 6 Months.
- Extended Break: 1 Year or 3 Years.
- Permanent Self-Exclusion: Lifetime account restriction and blacklisting of order details.
3 How to Request Self-Exclusion
Initiating a self-exclusion request is simple and completely judgment-free:
- Contact our team directly via our Support Page or email.
- Include “Self-Exclusion Request” in the subject line.
- Specify your registered email address and your preferred exclusion duration.
- Our team will process and confirm your request within 12–24 hours.
4 Our Commitment During Exclusion
Once self-exclusion is enacted, we will immediately remove your contact details from all marketing emails, promotional broadcasts, and store newsletters. Requests for permanent exclusion cannot be revoked early under any circumstances.
Need Assistance or Ready to Exclude?
Our support team is available to assist you respectfully and discreetly. Reach out to us at any time to submit your request.
Contact Support Team